I was confused about my order which had been delayed. I called and emailed and the customer service rep responded right away. The order was delayed because one of the 6 items had been back ordered for at least another month and they offered to replace this item with another which was a bit more expensive and actually very suitable for my project. I really like this company and will continue to do business with them. Prices are great also!
Elizabeth R., | Hello, I just wanted to reach out again to thank you for everything. My client received their prints and I had a chance to tour their offices today to see them mounted on the wall. They look spectacular! Thank you for answering all my questions and for your help with everything through this process. I'll have another large order coming soon and I will absolutely be doing business with you again!
Tony, | appreciate it The postal service did a great job and delivered the package day before they schedule and we were able to present it. I appreciate you cooperation in this matter!!!
Roberto, | I could not imagine any better service... I could not imagine any better service than I have received. My request for quote was acted on, my order received and acknowledged and payment received all on a Sunday afternoon. Shipment was free and the materials arrived extremely well packed. Product was excellent quality and order completed as requested. I would highly recommend Vancouver On Canvas for framing materials. Thank you for excellent service.
Ken Norton, Cobble Hill, BC |