my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | Terrible experience. Ordered frame on March9th, arrived May7th. Arrived with two visible dents in frame material. And 2/4 clips on back have fallen off just taking it out of box. Quite disappointed.
KeenART: The frame was a backorder item and because of covid-19 there is delays when ordering from suppliers unfortunately.
Lauren, | I would like to thank you for you help, professionalism, and recommendations regarding my order. I received it a week or so ago and I am very happy with it. It will do the job. I am glad that I have found you because I do have commissions with odd sized requirements and I will always come to you.
Nora, | very nice result Just received my canvas print. The result is very nice and the price was very competitive. My only complaint is that I thought I was getting something done in Halifax, NS. I was surprised when I realized the print was made in BC by KeenART Media. I\'m a bit puzzled why it\'s called \"HalifaxOnCanvas\"
KEENART: WE WILL HAVE A BRANCH IN HALIFAX IN FUTURE.
Paul Steele, Wolfville, NS |