Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Gr Jo Received our prints – great job…thank you.
Nasim, | great service Hello there,
Package arrived today and the frames look good!
Thank you for the great service, we'll be in touch in future again!
Kim, | Very fast service and excellent products We received our two canvas prints today, and they're beautiful. Very fast service and excellent products. We look forward to ordering again.
SK, Edmonton |