I was confused about my order which had been delayed. I called and emailed and the customer service rep responded right away. The order was delayed because one of the 6 items had been back ordered for at least another month and they offered to replace this item with another which was a bit more expensive and actually very suitable for my project. I really like this company and will continue to do business with them. Prices are great also!
Elizabeth R., | Response was incredible
I thought customer service was a thing of the past however dealing with CanadaOnCanvas has changed that. I received a frame that was not square and contacted customer service. They were apologetic and immediately corrected the order with no problem. Their personal attention and speedy response was incredible. It was a relief to know that there is still a comoany that honours and respects customers.
Julie H, Campbellcroft, Ontario | I thank you again
Thank You !! I received my two prints I ordered for my neice and nephew and was absolutely amazed .They were perfect and the kid\\\'s LOVED them.It was a very special gift.Every staff member I spoke to was extremely helpful and very patient. To everyone involved in producing this great gift -I thank you again
Cindy, Oakville | Dear Vancouver on Canvas,
Thank you for the excellent work and service.
The picture is beautiful and I was so happy to receive it before Xmas. I will certainly be placing more orders in the future.
Happy Holidays,
Susanne, Victoria |
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