Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | THANK YOU SO VERY MUCH I live in the UK and wanted this picture for my sister in Calgary. I checked at least a dozen sites and you were the cheapest by far and your delivery service is great. I was able to track the picture right up to delivery. The reply from my sister was this :- THANK YOU SO VERY MUCH - the picture arrived late yesterday afternoon
The canvas is beautifully done, so clear and has a sheen that is so nice
Neil Potter, Norwich United Kingdom | Wonderful service!! Wonderful service!! Quality is superb. Last order shipped faster that expected, a great experience
Thanks for the quality and service
David
David Buhler, Calgary | you guys rock! I just received my prints and you guys rock!
You guys did such and amazing job you captured everything I wanted for the print!
John, Surrey |