Terrible experience. Ordered frame on March9th, arrived May7th. Arrived with two visible dents in frame material. And 2/4 clips on back have fallen off just taking it out of box. Quite disappointed.
KeenART: The frame was a backorder item and because of covid-19 there is delays when ordering from suppliers unfortunately.
Lauren, | What a n... just wanted you to know that my float frame arrived today...very high quality craftsmanship, it fit like a glove and with the hardware you included it was super easy to mount my painting. (I had it framed and on the wall inside of a half hour) ..I just want you to know that I will be using your services for my next (as well as future) projects.
Moe, | I was confused about my order which had been delayed. I called and emailed and the customer service rep responded right away. The order was delayed because one of the 6 items had been back ordered for at least another month and they offered to replace this item with another which was a bit more expensive and actually very suitable for my project. I really like this company and will continue to do business with them. Prices are great also!
Elizabeth R., | Thank you soooo much :0) Hi there...just wanted to let you know that I picked it up today and it looks great! Thank you soooo much :0)
Kerry, Calgary |