I received the replacement frame today, exactly as I ordered. Thank you for making this right.
Larkhan, | Happiness I'm all finished framing and I just wanted to let you know it all went well. Love your frames and great service, I'll certainly order from you again!
Thanks,
Kakoo, | the frame looks good but... Received the frame - three points for your information.
This took 2.5 weeks to receive - in my opinion that is too long unless you indicate as such on the order
the mounting screw heads are much much too small - I have many tools - none fit your Robertson tiny heads - had to go to home depot and picked up 4x3/8 wood screws that finally worked
the mounting flanges didn't fit my frame - I had to bend them to fit - not easily done - required my vice and heavy needle nosed pliers - my print was from Walmart and so I suspect they cheaped out on the thickness of the wood in the print - but I should have been able to adapt the mounting flanges more easily
Other than that the frame looks good and works
Jejoo, | THANK YOU! Just a brief note to let you know I sold two of the large Face-mount pieces. Both have been installed for the clients - and they are very happy.
In the interim, I hope you and all of the folks at Canada on Canvas have a great holiday season.
Mounsef, |