superb customer service! I'd like to tell you how grateful I am for what today's mail brought me: a package which contained not only the dark brown filler you offered to send me, but a replacement frame as well! That was very kind and thoughtful of you. Now that's what I call superb customer service!
Thank you for helping me. I was concerned and wasn't at all sure if I could make the problem frame look as good as the replacement looks, but I'll give it a try and I'll let you know how I make out. In the meantime, I can proceed with the project involving the original frames.
Best wishes!
Trever, | Hi,I ordered a Word Cloud canvas wrap for my daughter - with all the wonderful words that describe her. Diane L. worked on it and was so creative and wonderful about making all my changes and so quickly. Diane made it a fun project and the end result was fabulous.
Lois T., Toronto | Received my frame today, and couldn’t have asked for a better job. It, by itself, is pretty much art. Took a couple of weeks longer than expected to arrive, but well worth the wait. Customer service was quick to respond to questions as well. Overall two thumbs up.
Troy, | Edge Options I just wanted to let yo know I was very impressed with the canvas and treatment on my two pieces. Also impressed with the finishing around the mount. The only thing I was a little disappointed in was the wrap…I went with the recommended pixel wrap, but this ended up looking like tiny pinstripes around the sides-almost like a barcode in places. It is unlike any canvas wrap finish I have seen from other suppliers. I will need to rethink the borders before do more.
You have a great product though.
Nanaa, Montreal |