I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., |
I ordered 12 frames middle of July. One was delivered on July 25th but the other 11 are still not here three weeks later. The delivery time is not worth the savings and there has been no communication in the meantime, so no idea what\'s going on. Not happy
Rainer H., | I'm impressed!
I'm impressed! You've managed the almost impossible.
Sandy, Seattle | the best company
You guys really are the best company to to deal with, your product is exceptional and your customer service goes far and above any other that I have experienced and thank you so much for getting back to me so fast!!!
Warmest Regards,
Hameed
Hameed, |
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